Renaissance Plastic Surgery | 145 St. Peters Centre Blvd | St. Peters, MO 63376 | 636.896.0600

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Where the experience is as extraordinary as the results.

Yelp | Real Self | Real Patient Ratings | Google Reviews … The 21st Century, Word-Of-Mouth Referral

Have you been Googling for real patient reviews on websites likep Yelp, Real Self, Real Patient Ratings, and feel uncertain of their validity? I have to admit.pI thought it could just be too easy to fake. I was skeptical of these reviews and wondered how legitimate the websites really were.


Then, we started hearing more and more of our patients saying that they were finding reviews about our doctors on these sites. It became evident that our patients were seeking places to talk about their experience and were writing their review – completely unsolicited. This was the catalyst that had me start researching review websites’ policies and practices. My single most important question I wanted answered: did their website have a program in place to screen for those who try to “trick the system.” The answers were generally yes … and no.


Here was my favorite response found on Yelp’s blog about their filter.


“Is it a perfect system? No. Building a scalable, automated method to identify spurious reviews and protect the integrity of website content that includes more than 7 million reviews is difficult. Does legitimate review content sometimes get lost as a result? Yes. Our filter takes a conservative approach and errs on the side of protecting the consumer, when necessary.”p


I’m ok with that.


So what did Yelp do with the filtered reviews? They put them inside a little-bitty, light-gray, hard-to-see, lonely link (circled in red with an arrow pointing at it in the picture above). Next time you are on a Yelp page (likepRenaissance’s) be sure to click on the (# Filtered) button found under the visible reviews to see all the comments.


On Real Patient Ratings, reviews come directly from plastic surgeons’ database of patients. They have teamed up with physicians across 36 states to provide,


“Verified ratings and reviews only from real patients.”


Wow, that is great! Of course, you need to be searching for reviews on plastic surgeons, otherwise you won’t find relevant reviews … and, I may just be going on a crazy hunch here, but I bet that’s exactly what you are looking for!


Real Self is somewhat similar to Real Patient Ratings in the sense that real patients of plastic surgeons are writing about their experiences. The significant difference between the two websites, Real Patient Ratings emails a survey directly to the patients, while Real Self is like a journal, and completely on the patient’s own fruition.p


Another little snippet of review information: Google recently changed around their reviewing systems as they incorporatepGoogle+. Now you can find Google+ pages for businesses and Google+ Local, or local listings, which combine business reviews in an upgraded version of the old Place pages. They are always streamlining for those of us surfing the web and working to provide us with the most validity. I’m ok with that. (though I will be more ok when our patients’ reviews on Google Placespbecome linked to our Google+ Local… but I digress…)p


It’s all good. The reviews are there. You know where to find them now. And you have a great reason to trust them.


One more note: Thank you! Thank you, to all our wonderful patients who have taken their time to write reviews. From note-sized to a small novel, every review helps someone searching for their connection with a plastic surgeon. Thank you for helping others. It’s a beautiful thing.


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Our team of surgeons have collectively earned a well-deserved reputation for their highly respected St. Louis plastic surgery practice.

Their commitment and dedication is reflected in the care and concern shown to each individual patient. Once you visit our St. Peters & St Louis Cosmetic Surgery office, you will agree that this commitment and dedication is reflected in the exclusively luxurious surroundings.

(Left to Right)
Paul Mills MD • Mark Boschert MD • Stefan Craig MD

meet the team

Patient Reviews

"The staff made me feel really comfortable, they are very informative and go above and beyond to help. Dr Craig is my surgeon, I have now had two procedures done by him. He is very professional yet personable and I couldn't be happier with the results! I highly recommend to anyone looking to have surgery. They really listen to your wants/needs and what i loved most is the honestly that comes with it!" - Chloe

"Dr. Boschert and his staff were absolutely wonderful from the moment I stepped in the door for my consultation all the way through my surgery. They were easy to talk with and provided great answers to my questions." - Breast Augmentation Patient

"From my interactions with Dr. Mills I felt assured that I had chosen a plastic surgeon who truly cared about his patients and their self esteem. I love how I felt at ease through the whole experience." - Breast Augmentation Patient

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Renaissance Plastic Surgery

Renaissance Plastic Surgery in St. Louis, MO Area

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